![]() ![]() Click on ‘Apply’ and click ‘OK’ and run the file to install it. ![]() Click on the ‘compatibility’ tab and check the box 'Run this program in compatibility mode for” and select previous Operating System from the drop down. Right-click on the setup file of the installation package and click on 'Properties'. Download the latest available drivers from the manufacturer’s website. Follow the steps to install the drivers for the device in compatibility mode. As an initial recommendation, I would suggest you to install the drivers for the scan device in compartibility mode and check with the results. From the description provided, I understand that Windows is unable to configure the drivers for the scan device. Hello Froko, Thank you for posting your concern in Microsoft Community and welcome to the Windows 10 Family. ![]()
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